WE DELIVER SAME DAY TO ANY ADDRESS IN SOUTH AFRICA AND MOST CITIES IN OTHER AFRICAN COUNTRIES.WE DELIVER SAME DAY TO ANY ADDRESS IN South Africa & Africa.
DELIVERY RULES
Same Day Deliveries Orders must be received by 13h00 (CET) for guaranteed same day deliveries, however, same day deliveries may still be possible for orders received after 13h00. We will let you know if we are unable to deliver your order on the same day. We deliver daily during office hours and on Saturdays. Orders must be received by 12h00 on a Saturday for same-day deliveries. Some deliveries only take place in the afternoon. Please be patient.
Sunday & Public Holiday Delivery Sunday and public holiday deliveries are also possible as some of our florists are open for business. However, if we are unable to deliver on the Sunday or Public holiday, then we will get in touch with the recipient to forward your message and make suitable delivery arrangements when we re-open shop.
Remote and/or outback areas There is a possibility that we might have to contact the recipient to make suitable arrangements for delivery. Please note that our florists in small or remote areaswe may need to substitute colour or cuts of flowers, especially if you order at short notice.
Nobody home at time of delivery Should nobody be home at time of delivery, we will make contact with the recipient and make suitable delivery arrangements.
Most flowers on our catalogue are available all year round. Some containers and cuts of flowers and colours might be unavailable at short notice,especially in smaller towns and remote areas, in which case we will substitute the best we can.In this instance the appearance of the arrangement might differ from the picture on the website.
Please note that some flowers are out of season at times or in short supply due to seasonal effects on crops (especially with regard to roses, lilies and the mixed flower arrangements) and we make up to the best of our ability to match the colour and types of flowers and shape of containers, according to availability.
Courier Orders We courier some of our flower orders overnight to certain outlying towns. Our couriers do not drive overnight on a Saturday, Sunday or public holiday. In this instance, we might deliver your flowers a day earlier or a day later than requested.
Delivery Delays We always do our best to deliver on time, but there could be a slight possibility that your order might be delayed due to power outages.We will always do our utmost to deliver on time.Loadshedding can affect connectivity, farmer’s indoor growing facilities, cold rooms, etc.Thank you for your understanding in this regard.
Incorrect/Missing Information Incorrect or missing information supplied, can result in a non-delivery. In this case you will be required to pay an additional delivery fee.
Delivery delays due to payment processing No deliveries will be made before your payment reflects in our bank account, unless you are a guaranteed account holder.This applies when you choose to do a manual deposit or EFT payment directly into our FNB bank account. For this reason, please request your bank to clear and pay the funds immediately.
THIS NOTE APPLIES TO MOTHERS DAY WEEKEND ONLY Mothers day weekend Sat 10 May and Sun 11 May:
Special Requests Due to large volumes we might not be able to attend to special requests, queries or general emails on Sat 10 May and Sun 11 May. Please order from the website.
Rose colour shortages due to high demand. We may need to substitute roses with another colour to the same value should our rose supply for your choice colour be depleted.
Late orders Orders received after 12h00 on Saturday for Mother's Day might only be delivered on Monday.However we will do our utmost to still deliver orders placed late or after hours on Saturday as some of our florists will be delivering on Sunday.Alternatively we will convey your message to the recipient and make arrangements for delivery on Monday 11 May.Thank you for your patience.
CREATE A UNIQUE AND MEMORABLE GIFT BY PAIRING YOUR FLOWERS AND MESSAGE WITH A SONG
Music and flowers share an innate ability to evoke strong emotions and create memorable experiences. Pairing the right song and message with your flower arrangement will enhance the beauty and sentiment of your gift.
Below are short previews of songs to choose from to accompany your message and flowers
SONG SAMPLES
L-O-V-E
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Cheerful song about LOVE
Happy Birthday
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Happy, joyful celebration.
Somewhere
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A song about love.
Hallelujah
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A song about praise, victory, triumph and joy.
Heimwee
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Sentimental Afrikaans song symbolises missing, longing, nostalgia.
O Mio Babbino Caro
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Italian song (O My Dear Father) symbolising deep affection, innocence, pleading and purity.
Songs my Mother Taught Me
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About a mother's tears, memories, and influence
Habanera
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Habanera from Carmen
Lascia Ch'io Pianga
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Italian song (Let Me Weep) symbolising sympathy and sadness.
Widmung
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German song (Dedication) about love.
During checkout, you will be offered the opportunity to include a song to accompany your flowers.
HOW IT WORKS
You write a message to acccompany the flowers.
When delivered, a card accompanies the flowers with your message on the card.
Below the message is a QR code and/or a short URL, with a security code that the recipient can use to listen to the selected song.
SONGS PERFORMED BY SUMMER CARNE
We are a proudly South African business so we teamed up with a South African artist to perform our song selections.
Summer Carne studied music at Stellenbosch University with her first instrument being voice and her second instrument being piano.
Our selection of songs are all performed by Summer.
TIPS FOR PAIRING A SONG WITH FLOWERS
Pairing songs with flowers offers a unique and rich experience.
For example, pair a romantic and tender aria like "O Mio Babbino Caro" with a delicate arrangement of roses or lilies to evoke the same heartfelt emotion.
Always try to consider the recipient's taste and the specific mood of the song to create a thoughtful and harmonious pairing.
NB: Do not phone these numbers to enquire about placing orders or to enquire about the status of your order placed. The staff at these numbers only deal with accounts.
My mum got her flowers thanks once again quality service and quality flowers my mum loves them. I found it so difficult because I live in Scotland to find a company that can arrange to have flowers sent to my mum 3 times in a couple of years I have used your company and each time the quality of service and fantastic choice of flowers has been exceptional thank you once again for making my mum so happy
Morning Call of a customer sending flowers to her Daughter from UAE , phoned to say thank you for the beautifull flowers and her daughter is so happy with the savoury basket Delilah
Good Morning thank you very much the flowers arrived safe and sound and are beautifull.
Hi Thank you very much for your swift and excellent service. I will
surely make use of you again. My family was very excited.
>
Good Evening
We have just been sent a picture this evening of the sunflowers you
delivered to my sister today.
i am just writing to thank you for such a beautiful display.
Lorraine was so thrilled with the delivery.
Many thanks
Kind Regards
lc
Hello there!
> Oh yes! Yes, indeed! The person was very very happy with the flowers, which makes me also very happy! You are a very good company.
> Thank you so much for your work!
> Best regards,Sofia
The flowers were beautiful and were greatly appreciated by the recipient. Ian
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