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WIN THIS GIGANTIC TEDDY BEAR !
ENTER THE LUCKY DRAW
VALENTINES LUCKY DRAW

During the checkout process, there will be a chance to enter a lucky draw for this gigantic Valentines Day bear.

The lucky sender will be notified and the bear will be delivered to the recipient together with the flower order on 14 Feb.

Entries close at midnight (South African time) on 13 Feb.

Only applies for valentines day, 14 Feb deliveries.

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WE DELIVER SAME DAY TO ANY ADDRESS IN SOUTH AFRICA AND MOST CITIES IN OTHER AFRICAN COUNTRIES. WE DELIVER SAME DAY TO ANY ADDRESS IN South Africa & Africa.

DELIVERY RULES

  • Same Day Deliveries
    Orders must be received by 13h00 (CET) for guaranteed same day deliveries, however, same day deliveries may still be possible for orders received after 13h00.
    We will let you know if we are unable to deliver your order on the same day.
    We deliver daily during office hours and on Saturdays.
    Orders must be received by 12h00 on a Saturday for same-day deliveries.
    Some deliveries only take place in the afternoon. Please be patient.
  • Sunday & Public Holiday Delivery
    Sunday and public holiday deliveries are also possible as some of our florists are open for business. However, if we are unable to deliver on the Sunday or Public holiday, then we will get in touch with the recipient to forward your message and make suitable delivery arrangements when we re-open shop.
  • Remote and/or outback areas
    There is a possibility that we might have to contact the recipient to make suitable arrangements for delivery.
    Please note that our florists in small or remote areaswe may need to substitute colour or cuts of flowers, especially if you order at short notice.
  • Nobody home at time of delivery
    Should nobody be home at time of delivery, we will make contact with the recipient and make suitable delivery arrangements.
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CONTACT US

WHO DO YOU NEED TO CONTACT?
(click one below)


FLOWER SHOP
(Order Flowers/General Requests/Delivery Status)


ACCOUNTS
(Payment Confirmation/Payment Queries, etc.)
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PAYMENTS

Credit Card Credit Card Payments are handled through the secure Mygate payment gateway. Click VERIFY should you wish to check that we are a secure merchant. Alternatively phone us with your card details if you experience a problem.

We accept the following credit cards:
  -  Visa
  -  Master Card
Direct Deposit We accept cash deposits and internet bank transfers into our South African FNB account or our UK HSBC account. Our bank details will be provided during the ordering system should you choose this payment option.
In the case of a cash deposit or internet transfer it is important to email or fax us confirmation of your deposit.
Vouchers Any discounts/voucher details will be requested and applied at the end of the checkout process.
BE ASSURED YOU WILL RECEIVE CONFIRMATION OF YOUR ORDER DIRECTLY AFTER PLACING IT.
Should there for any reason be a delay in the confirmation, send an email to info@floraniche.co.za with the order number and your name.